According to a 24-page April investigation by the hospital in Florida, staff broke VA regulations by “failing to provide appropriate post mortem care” back in February when the incident took place, Tampa Bay Times reports.
After the veteran’s death, staff decided told the transporter to move the body to the morgue, who then told them to talk to dispatchers instead according to proper procedure. But staff never made that request to the dispatchers, and so no one ever showed up to take the body away.
To try to get rid of the body, staff moved it into a hallway and then to a shower room, where it remained for a total of nine hours.
The report notes that the investigative effort was slowed by false reports of what had actually happened. Staff lied in an effort to cover up their tracks.